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FAQ

 

Venue Information

 
What is the address?
 
Boston Convention and Exhibition Centre
415 Summer St,
Boston, MA 02210, USA

 

Is there parking available at the venue?
Valet parking is available for $30. To access from Summer Street, turn onto East Side Drive and the valet area will be immediately on your right. The venue accepts cash and all major credit cards.

 

Travelling to the venue?
 
Airport - Logan is an eight-minute taxi ride from the BCEC, or you can use the MBTA’s Silver Line to and from the airport. The Silver Line is complimentary from Logan Airport and stops at the Seaport/World Trade Center Stop just across the street from the BCEC. Take the Silver Line back to the airport for only $2.75.

 

Visit massport.com for more information.

 

Taxi - Boston is ripe with car service options. Let one of their transportation agents hail you a taxi cab, or use a rideshare company such as Uber, Lyft, or Zipcar.

 

Public Transport - The BCEC is steps away from the MBTA’s Silver Line World Trade Center stop, which is the same subway line that services Logan Airport. It’s also a 15-minute walk from South Station, one of Boston’s major transportation hubs. South Station provides local services via bus, subway (Red Line), and the regional Commuter Rail, plus service across the country through Amtrak and bus.

 

 

Pre-Event Information

 
Will I receive event updates?
 
Yes, we will email you fortnightly and weekly leading up to the event (a month out). You will receive speaker, content and event updates. 

 

Will I be sent a ticket?
 
No. Your badge will be ready at the registration desk for your to collect. More information on specific registration will be sent to you no less than 2 weeks before the event. 

 

 
Is there accommodation available?
 
Yes. Our Event Partner, Ellis Salsby, is providing discounted accommodation at a variety of hotels near the venue. Please click here to see your options. 

 

Event Day Information

 
What time does the event start and finish?
 
Registration starts at 08:15am with the first session starting at 9.15am on both days. The last session will end at 17.20pm on day 1 and at 15.30pm on day 2. You are invited to join us for complimentary networking drinks from 17:20 until 18:20 on Thursday, October 24th. 

 

Can tickets be purchased on the event day?
 
No, tickets must be purchased before the event. Please ensure all tickets are booked prior to the event online or through our Community Lead, Sana. 

 

What is the dress code?
 
There is no specific dress code. We encourage attendees to wear whatever they find most comfortable. Most people joining us tend to opt for the smart casual approach.
 
What is the agenda comprised of?
 
Everyone will start in the main plenary until 11.00am when the break out rooms open. All attendees will end the day back in the main plenary from 16.20pm. Agendas will be available at registration for all visitors however we also recommend you view the online agenda before arriving. 
 
Is lunch provided?
 
Yes, lunch will be provided along with light snacks and refreshments during coffee breaks. Please Sana@maddoxevents by October 17th if you have any dietary requirements. 
 
Can I bring my child? 
 
Children are allowed during the events open hours only. Children are not permitted to be present during the networking drinks at 17:20 on October 24th. 
 
Will there be a first aider onsite? 
 
There will be a first aider onsite. Please notify the organisers or venue staff in case of a medical emergency. 

 

Post Event

 
Are the presentations recorded?
 
Yes, the main plenary will be recorded and will be made available to speakers, event partners & gold pass holders. We will email you once the recordings are available.This will be approximately 4 weeks post event. 
 
Are the presentation slides available?
 
This is up to the speakers’ discretion. Please email Jordan to ask if it’s available.
 
Can I leave feedback? 
 
An online survey will be circulated post-event. We welcome all feedback.